Why Gyms Choose Xplor Gym Over PerfectGym

When you're ready to scale, you need more than just the basics. Xplor Gym simplifies your systems so you can focus on what matters. Growing your gym and supporting your members.


Hear From Some of Our Happiest Customers

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No problem! We’re here to help. Get in touch to speak to one of our gym management experts located locally in Australia and New Zealand. 

Learn More about Software Features for Your Fitness Business

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CRM & Member Management

Explore powerful CRM tools and discover how easy member management can be.

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Billing & Member Payments

See how our secure payment system improves cash flow and provides peace of mind.

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Member Mobile App

Give every member instant access to your gym's very own mobile app, and unlock even more engagement.

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Marketing & Retention

Automate campaigns, target the right members, and use integrated retention tools to reach new members and improve loyalty.

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Analytics & Reporting

Access live dashboards, custom reports, and actionable analytics for every site, no spreadsheets required.

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Access Control

Control who comes and goes at every location, with integrated access tied to memberships and real-time monitoring.

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Stay ahead with smarter gym solutions

Xplor Gym makes managing your gym easy, fast, and reliable: built by folks who get what gym owners really need. Save time, keep your members engaged, and grow your business with powerful tech, local know-how, and a support team that’s here for you every step of the way.

Frequently Asked Questions

Yes. Xplor Gym is a modern alternative to PerfectGym, offering an all-in-one platform with integrated payments, marketing automation, and a member app designed for gyms in New Zealand.

Xplor Gym stands out from other gym management software providers for several reasons: 

  • User interface (UI) & user experience (UX) – Xplor Gym offers a very modern UX. With straightforward logical processes and minimal steps to improve accuracy. And fast search functions for easy navigation. 
  • Member journey – Xplor Gym delivers an optimised member journey with improved online joining, friendly self-service options and better member communications. 
  • Prospecting – Xplor Gym gives you access to powerful prospecting tools. Manage leads and track sales activities to drive new member sign-ups. See where prospects abandon a sign up online and automatically follow up to drive sales. Nurture prospects through to membership with automated, targeted email journeys. And make it easy for new members to join online and in-club, paper free! 
  • Retention – Xplor Gym automatically highlights members at risk of leaving using a powerful algorithm that can be adjusted to suit your gym business. See where members are sleeping and visit habits are changing. 
  • Bookings – Xplor Gym makes it easy for your members to book classes online with fitness studio software features like filtering options. Plus, for over-subscribed classes, give members the choice of joining a waiting list. And they’ll automatically get a place if one becomes available.  
  • Marketing automation – Xplor Gym’s prospect and member pathways marketing automation technology is easy to use. Schedule and send targeted, personalised emails and SMS messages straight from your software. Set up triggers and run one-off campaigns. 
  • Reporting – Xplor Gym lets you see the information that matters to you most with a customised homepage. And a comprehensive set of pre-built reports let you track business performance. 
  • Integrated payments – Xplor Gym removes the need for a separate membership payments provider. So, you can see live member payment information and reconcile payments. No switching systems, no discrepancies. With all your data in one place, it’s easy to answer member queries and report on your business. 

Yes. Xplor Gym is built specifically to support multi-location gyms, franchises, and enterprise fitness networks. Whether you manage two clubs or two hundred, Xplor Gym gives you full control, real-time visibility, and the tools to deliver consistent, standout member experiences at scale.

With Xplor Gym, you can:

  • Oversee all sites from one platform, including memberships, payments, class schedules, and performance data
  • Launch new locations faster using templates, shared settings, and automated workflows
  • Maintain brand consistency across every club with centralised tools for pricing, campaigns, and member communication
  • Compare performance across sites in real time, so you can spot opportunities, resolve issues early, and make confident decisions
  • Automate complex tasks like billing, debt recovery, onboarding, and reporting, so your teams spend less time on admin and more time growing the business
  • Empower each location to shine with local flexibility in scheduling, promotions, and operations, while still protecting your brand at a group level

Xplor Gym is trusted by multi-site gym operators across Australia and New Zealand who need a platform that scales with them. Our clients range from fast-growing franchises to well-established fitness groups looking to simplify operations and support growth without adding headcount.

Because Xplor Gym combines CRM, billing, access control, class bookings, marketing, and reporting in one system, you eliminate the need for multiple tools or manual processes. Every team member works from the same source of truth. Every decision is backed by real-time data.

You’ll also have access to a dedicated account manager and local support team who understand the complexity of running a network of gyms and can help you get the most out of the platform.

If your goal is to grow, protect your margins, and deliver a consistent experience across every location, Xplor Gym is the system built to help you do exactly that.

Yes. Xplor Gym includes full support for direct debit and recurring payments through our embedded integration with Debit Success, Australasia’s largest and most trusted direct debit provider for the health and fitness industry.

With Xplor Gym, payments aren’t a plug-in. They’re built into the platform. That means:

  • Automated billing and collections, including recurring membership fees, add-ons, and casual passes
  • Failed payment retries and debt recovery handled for you, improving collection rates without the awkward conversations
  • Flexible billing schedules (weekly, fortnightly, monthly, and more) so payments align with member cash flow
  • Real-time payment data available directly in your gym management dashboard, no switching systems
  • Full compliance with ANZ regulations, backed by over 20 years of proven results

Because Xplor Gym is powered by Debit Success, your business gets the same payment reliability trusted by over 1,500 gyms across Australasia, with greater control and visibility inside one platform.

Our local support team and contact centre handle member queries with professionalism and care, helping reduce churn and protect your community experience.

Everything happens inside Xplor Gym. From joining and payment setup to ongoing billing and reporting. No double-handling, no third-party tools, just one powerful system that keeps your revenue flowing and your members happy.

Switching to a new gym management software partner shouldn’t be hard work. No matter how large or complex your business is. Look for a partner with a team of experienced project management experts there to make it easy. 

Your gym software partner should take you through the entire process. So, it’s a hassle-free, smooth implementation and onboarding period.  

With Xplor Gym you’ll get clear timelines and specifications for the project. Our team provides hands-on onboarding and data migration support to ensure a smooth transition with minimal downtime, so you can switch without disrupting your members. Plus, a Project Manager to make sure you go live on-time and on-spec. You’ll be up and running fast. 

We offer comprehensive data migration services, importing your data for you. Minimising member impact. 

The cost of gym management software will depend on the size and needs of your fitness business. Different packages are available with a choice of features to suit your needs. 

Choose an all-in-one gym software to get value for money and avoid overpaying or paying double on different solutions. When reviewing software prices, consider value. The price is what you pay, whereas the value is the usefulness of the solution you pay for. 

These are some of the ways you can measure value: 

  • Time saved – a solution should make it faster to complete daily work and automate many manual tasks. So, you and your team get time back.
  • Sales & retention – your software should include powerful prospecting tools, along with automated referral programmes, to help you attract more new members. And in-built retention algorithms that can help you retain more members. So, you achieve sustainable membership growth and increase profitability. 
  • Member experience – digital savvy members have high expectations of the digital experience you offer. Look for a solution that has an intuitive, brandable member app and  digital member self service area. And one that integrates with other market-leading solutions. So, you can create a customised member experience that stands out from the competition. 
  • Revenue collected – choosing a solution with integrated payments and a dedicated contact centre to help members with payment queries, can help you increase collection success rates. 
  • Flexibility to do business your way – set up your software to meet your business needs, so you can operate how you want to. Make sure your software will fit your needs now and into the future. 
  • Support and partnership – select a partner who’ll support you throughout the go live period. And long into the future, with Australasian-based support, a dedicated account manager, and access to insights that help you succeed. 

Read more about how to measure the value of gym management software. 

Ready to switch to a software that grows your gym?

Book a demo today and see why growing gyms in New Zealand and are choosing Xplor Gym.